We are excited to announce that we are actively onboarding all major banks in South Africa. All onboarded banks will be listed on our website. If you’re unsure about your bank, please contact us before placing your order. In the meantime, you can open an account with any of the banks we have already onboarded. We appreciate your patience as we work to include your bank soon! Can I link multiple cards? Only one card can be active at a time, but users can easily switch cards via the VezoPay app. How do I change or remove my card from my VezoPay ring?
To remove a card connected to your wearable, follow these steps in the VezoPay app. If you’re looking to remove your device entirely (not just the payment token), please refer to the instructions for “How to remove/delete my ring device.” Note: When removing the device without deleting your card – your card will still remain connected to your ring until you delete the card itself In order to change the card linked to your device you will first need to delete the old card and then follow the steps to “Self Register”and “Activate” your new card/wearable. For VezoPay Android/iPhone App: Open the VezoPay app and select your wearable from the list of connected devices. You’ll be directed to the overview screen of your wearable. Tap on the card icon for the wearable whose card you wish to remove. Select the bin or “Delete Card” option, and you will be prompted to enter the email address you originally used when registering your card or device. You’ll need to have your ring with you to complete the card deletion process. If you’ve lost your device or don’t remember the email address you used, please contact your bank to confirm the email address or reach out to Vezo support for assistance. If your device doesn’t show up in the app, don’t worry! Simply tap the plus (+) icon to add the device. Follow the on-screen instructions to place your phone near the ring to connect it. Once your device appears, you can proceed with removing, pausing, or deleting your card. How do I remove my wearable from the VezoPay app and website?
If you’d like to remove a specific wearable from the VezoPay app, follow the steps below. If you intend to block or remove the payment token connected to your VezoPay account, refer to the instructions for “How to remove/delete my card.” Note: When removing the device without deleting your card – your card will still remain connected to your ring until you delete the card itself In order to change the card linked to your device you will first need to delete the old card and then follow the steps to “Self Register”and “Activate” your new card/wearable. For VezoPay Android/iPhone App: Open the VezoPay app and select your wearable from the list of connected devices. You’ll be directed to the overview screen of your wearable. Tap the bin or “Delete Wearable” button, and the wearable will be removed from your app. If your device doesn’t appear in the app, tap the plus (+) icon to add it. Follow the on-screen instructions to place your phone near the ring to connect it. Once the device appears, you can proceed with removing, pausing, or deleting your wearable. PSD2 & ownership confirmation South African Payment Verification & Ownership Confirmation To protect your payments from fraud, VezoPay limits the number of PIN-less transactions—or the total spending—that can be made without additional identity verification. This measure is implemented in compliance with local banking regulations. When you reach the limit set by your bank, payments on your wearable will be paused. To resume making payments, you’ll need to reactivate your device. At that time, you will receive an email titled “Action Required: Activate Payments on Your Wearable” from [email protected], which contains instructions on how to reactivate your wearable. Please note that these limits vary by bank. Once your wearable payments are reactivated, you can continue making PIN-less payments until you again reach your limit. Example PIN-less Transaction Limits (Subject to Bank Policies) Note: These limits are examples. Actual limits are determined by your bank’s policies and may vary. Once you reactivate your wearable, you can resume making PIN-less payments until the next time you reach your bank’s transaction or spending limit.
Verified owner