If your device doesn’t appear in the app, no problem! Simply tap the plus (+) icon to add a device. Follow the on-screen instructions by placing your phone near the ring to connect it. Once your device appears, you can proceed with the steps to activate/pause/delete your ring/card.
How do I register my Vezopay ring?
Registering your ring involves securely linking your bank card to the device using a secure token generated through Visa and Mastercard’s secure payment networks. You’ll need to enter your card details during the registration process. Where to Register: Pre-registration: Complete the process on the VezoPay website. Self-registration: Use the VezoPay app by following the on-screen instructions to set up your …
What if I want to activate my card/device but the wareable is not showing up in my app ?
If your device doesn’t appear in the app, no problem! Simply tap the plus (+) icon to add a device. Follow the on-screen instructions by placing your phone near the ring to connect it. Once your device appears, you can proceed with the steps to activate/pause/delete your ring/card.
When trying to connect my payment card, I get the error “Your card issuer hasn’t connected to VezoPay.” Why?
This means your card issuer (Bank) has not enabled the payment card for use with Vezo Pay. Check our supported payment cards page to see if your card is compatible. If your bank has not yet enabled Vezo, don’t worry! Our team is actively working to onboard all major banks in South Africa. In the meantime, you can open an …
What does it mean to activate my Vezo device?
Activating your VezoPay ring completes the setup process and enables your linked card for payments. This is done by completing OTP verification and in-app authentication with your bank. Activation is a critical security step—it ensures your device is protected from unauthorized transactions. Until activation is complete, your ring cannot be used for payments, keeping it secure by default. Important: Never …
How do I activate my ring?
After registration, follow these steps in the VezoPay app to link your payment card: Open the VezoPay app on your Android or iPhone. Navigate to the overview screen displaying your wearable and connected services. Click the “Activate payment card” button under the payment card image. Follow the on-screen instructions to complete activation. If you have already connected a payment card …
How do I register my ring?
Registering your device refers to linking your bank card to a secure token that gets assigned to your device through Visa and Mastercard secure rails. You will need to input your card details during this registration/setup process. You will be prompted to register your ring through pre-registration on the VezoPay website or in the VezoPay app during self-registration. VezoPay app …
Can I have multiple cards?
There can only be one active card on the ring at a time. You can easily change which card is loaded onto your ring in the VezoPay app.
When do I have to input my card details for Vezo devices to be linked to my card?
You will need to input your card details during the initial setup process. This may occur during your device’s pre-registration on the VezoPay website or in the VezoPay app during self-registration. Important: Never share your OTP or banking credentials with anyone. Vezo representatives will never ask for an OTP or request your bank details under any circumstances
Which banks are supported/onboard?
We are excited to announce that we are actively onboarding all major banks in South Africa. All onboarded banks will be listed on our website. If you’re unsure about your bank, please contact us before placing your order. In the meantime, you can open an account with any of the banks we have already onboarded. We appreciate your patience as …