Immediately pause or block your ring via the VezoPay app or through contacting your bank. Since no credentials are stored on the device, your data remains protected. If you’re unable to access your phone or mobile device, contact your bank and request them to stop or block your VezoPay token. This action will immediately lock your ring and prevent any unauthorized transactions on your wearable. Important: Never share your OTP or banking credentials with anyone. Vezo representatives will never ask for an OTP or request your bank details under any circumstances How to remove a wearable from the VezoPay apps and website If you want to remove the wearable from the VezoPay app for Android or iPhone you can either clear the data of the app or remove the stored cookies or you can remove the specific wearable in the apps following the instructions below. If you are looking to block or remove your payment token connected to VezoPay you should follow instead. VezoPay Android app / iPhone app Open the VezoPay app and select your wearable from the list of wearables. You should now be at the overview screen of your wearable. Click the bin or “delete wearable” button and the wearable will be removed from your app.