Your Vezo Pay transactions will appear on your bank statement alongside your physical card transactions. VezoPay does not store any personal information, transactions, credentials, or bank card details during use, registration or activation on the app or website for absolute security.
How do I return an item that I bought with my wearable?
Your physical card linked to this device has been transformed into an encrypted token. As a result, you may be required to present your physical card linked to your ring, along with the necessary receipts, to the merchant when processing a return. If you encounter any issues, please contact your bank for further assistance.
Can I connect my payment card to any wearable?
As long as your bank, listed on our website, supports Vezopay and your account and card are active, you will be able to add your card to any Vezo wearable.
What is the VezoPay device?
A secure, passive payment wearable that functions like a digital wallet but never needs charging. Powered by electromagnetic waves from terminals, it securely transmits encrypted payment data. Users sync their bank card to the VezoPay app, which then assigns an encrypted Visa or Mastercard token to the ring.
Is it possible to connect more than one payment card to my wearable?
No, initially Vezo-connected wearables will only support one payment card at a time.
Do I need to use my PIN when I pay with my wearable?
The requirement to enter a PIN depends on your bank’s policies and the transaction amount, regardless of whether you pay with your physical card or your Vezo wearable. In South Africa, most banks enforce a limit of R500 before requiring users to enter their PIN at POS terminals. Additionally, payments made in new or suspicious locations may trigger the bank’s …
Does my phone need to be present?
Once you have set-up your device or activated it with your phone. Thereafter it’s completely stand alone, never has to be charged or near a phone, unless you would like to change or pause the card linked to your device at a later stage. When trying to remove a payment card, I receive the error message: “Email doesn’t match the …
Will my Vezopay ring work anywhere in the world?
Absolutely! Your device will work seamlessly at any of the 37 million Visa or Mastercard terminals worldwide. While you may need to notify your bank about your travel plans due to their security protocols, there are no extra steps required on the Vezo side. Once your card is set up, you’re ready to go. Enjoy hassle-free, stylish travel with Vezo!
Is the device waterproof?
Yes, VezoPay rings are waterproof and can be used while swimming or engaging in water sports. Important Note: Fingers tend to shrink in cold water, which may cause your ring to become loose. If you plan to swim regularly with your VezoPay ring, we recommend selecting a snug fit to ensure it stays securely in place.
How does it work?
Users sync their bank card to the VezoPay app, which then assigns an encrypted Visa or Mastercard token to the ring. Payments are made by tapping the ring on a contactless terminal, ensuring secure and seamless transactions.
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